Information such as name, physical address, email address, payment information and order information are collected, used, and disclosed to complete orders made on www.houseofknives.ca. For example, we use this information to process payment, facilitate delivery, and to process returns.
With your consent, we may use your personal information to send you marketing-related communications, such as our email newsletter. You are able to unsubscribe from such communications at any time.
Certain information is automatically collected when you visit our website. This includes such things as an IP address, browser type, device type, and location. This information is used to facilitate communications with our site, and to analyze website activity so that we can improve the content and performance of our site.
It is possible that we could be required to disclose information to law enforcement agencies or parties to a civil proceeding in response to a warrant, subpoena, or court order.
We have implemented administrative, physical and technical security measures to protect the information that you provide to us. For example, we restrict access to those employees who require access, and databases are password-protected.
We use a third-party provider that is compliant with the Payment Card Industry Data Security Standard to facilitate payment in a secure manner. We do not handle or retain credit card information on our site. We may also use other third-party service providers in order to assist with managing our relationships with customers, to deliver email marketing communications, etc. Third-party service providers cannot use personal information for their own purposes and are required to implement security measures to protect personal information.
Some service providers may be located in foreign jurisdictions, including the United States, such that personal information may be transferred and stored in those jurisdictions. Personal information located in a foreign jurisdiction could be subject to access by governmental and law enforcement agencies in that jurisdiction. For more information about our practices with respect to outsourcing and transfers to foreign jurisdictions please contact us using the information provided below.
We attempt to ensure that personal information is as current and accurate as necessary. Individuals have a right to access and to seek corrections of their personal information that is in our possession. If you would like to obtain access to or seek corrections of personal information we may have, or if you have any questions about our personal information-handling practices, please contact us by email at firstname.lastname@example.org, or by phone at 1-855-600-3343 (EDGE).
All prices are in CAD