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Shipping Information

House of Knives offers a number of shipping options. Click to jump ahead:

Exceptions apply to the above options. Please see below for more information.

Shipping within Canada

Our shipping rates are based on order value. Match your order total to your shipping location for an estimated shipping cost:

Your Order Total
(before tax)
BC & Alberta
(1-7 Business
Days*)
Eastern Canada
(1-7 Business
Days*)
Maritime Canada
(1-10 Business
Days*)
Northern Canada
(1-10 Business
Days*)
 $0.00 - $49.99  $12.50 $14.50 $15.50  $20.00
$50.00 - $99.99  $14.50  $16.50 $17.50 $22.50
$100.00 - $149.99  $16.50  $18.50 $19.50 $25.00
$150.00 - $198.99  $18.50 $21.50 $22.50 $30.00
$199 and over  FREE † FREE † FREE †  Calculated in Cart
Pick Up In Store  FREE - See
Store Finder
 N/A N/A N/A 


*We ship with Canada Post and FedEx. Service delivery times (1-7 business days or 1-10 business days) is approximate. Depending on your location, Canada Post delivery times may exceed 7-10 business days.

Online orders are processed during regular business hours, within 1-2 business days of purchase depending on stock and availability.

† Free Shipping over $199

Free shipping is available on orders valued at $199.00 or over, before applicable taxes and discounts, within Canada only. Exceptions:

  • Free Shipping offer is unavailable for orders that require air delivery or exorbitant measures to deliver.

  • Orders going to Northern Canada (Nunavut, Yukon, and Northwest Territories) do not qualify for free shipping at this time.

  • Select items, due to excessive weight and/or size, do not qualify for free shipping and are subject to a fixed shipping surcharge between $14 - $80 depending on where it is being shipped. If a surcharge is applicable within an order $199 or more, the surcharge will be applied on top of the free shipping rate.

Free In-Store Pick Up

Canadians have the option to pick up your order at any of our locations.

  • To get In-Store Pick Up for your online order, you will still need to input a shipping address during checkout (must be within BC or Alberta), and then in the next step, you can select In Store Pick Up as a shipping method.

  • Store Pick Up takes between 2-8 business days to arrive at your preferred store.

  • The store will contact you when the order is ready for you to pick up. To pick up your order, you will need valid ID proving you are the person who made the order. Orders must be picked up within 30 days of arrival at the store, or it will be returned to our warehouse and refunded.

  • *Select items, due to excessive weight and/or size, do not qualify for free pick up in store and are subject to a fixed shipping surcharge of $14.00. If a surcharge is applicable, it will be applied to your order on top of the free in-store pick up shipping rate.

Gift Cards & Certificates

  • E-Gift Cards (online gift certificates) do not qualify for shipping charges, as they are emailed to the recipient.
  • Physical gift cards (for store use only) do qualify for shipping costs, as we will ship the physical card to you or your recipient.

Shipping to the USA

Your Order Total All US States
(1-2 Business Days*)
Customs Fees
$0.00 - $800.00 USD Shipping: $20.00 CAD
(rate subject to change in USD)
Any customs fees or other applicable fees are the responsibility of the customer.
$800.00 USD and more Calculated in cart Any customs fees or other applicable fees are the responsibility of the customer.

 
Terms & Conditions:

  • All US orders are TAX Free on the website.

  • Free Shipping over $199 Offer is not available for US orders.

  • Free In-Store Pickup not available for US customers.

  • Customs fees are not applied to orders going to the USA if under $800.00 USD (tax and shipping included). If an order is over $800.00 USD, any customs or applicable fees will be the sole responsibility of the customer.

  • *Estimated delivery standards are 1-2 business days between major centres in the US (Express Shipping). On-time delivery is not guaranteed. Customs delays may occur.

  • All orders going to the USA are final sale. No exceptions, due to border restrictions. If there is something wrong with your order, please contact service@houseofknives.ca.

International Shipping

  • All International orders are TAX Free on the website.

  • Free Shipping over $199 Offer is not available for International Order.

  • Free In-Store Pickup not available for International customers.

  • Customs fees are not applied to International orders, if under $800.00 USD (tax and shipping included). If an order is over $800.00 USD, any customs or applicable fees will be the sole responsibility of the customer.

  • *Estimated delivery standards are 1-5 business days (Express Shipping). On-time delivery is not guaranteed. Customs delays may occur.

  • All International orders are final sale. No exceptions, due to border restrictions. If there is something wrong with your order, please contact service@houseofknives.ca.
Your Order Total

International Shipping

(2-5 Business Days*)
Customs Fees
$0.00 - $800.00 USD Shipping: $50 CAD

Any customs fees or other applicable fees are the responsibility of the customer.
$800.00 USD and more Calculated in cart Any customs fees or other applicable fees are the responsibility of the customer.

 

Freight Forwarders and Couriers

House of Knives does not accept shipments via freight forwarders or couriers.

 

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