Terms & Conditions

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General Conditions

This website is maintained by House of Knives for your own personal and lawful use for information, knowledge, and communication.

By accessing and browsing the site and/or by purchasing orders through this site, you acknowledge your acceptance of the legal terms and conditions outlined herein which shall be governed by the laws of the Province of British Columbia and the applicable laws of Canada. House of Knives reserves the right to modify or change the terms and conditions from time to time without prior notice to you.

Your use of and browsing in this website are done at your own risk. House of Knives, nor any other party involved in the creation, production, or delivery of the website is liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the site. House of Knives also assumes no responsibility and shall not be liable for any damages due to your use of or browsing in the site, or your downloading of any materials, data, text, images, video, or audio materials from the site.

House of Knives strives to make every effort to ensure that the content of the website is current and accurate; however, House of Knives does not guarantee that the information contained in this website will not contain errors, inaccuracies, or omissions. These errors may relate to pricing, product description, and/or availability. All photographs, copy, and prices within this website are based on the latest information available at the time the information is posted to Despite our best efforts, errors can occur. House of Knives does not accept liability for pictorial or typographical errors. Although House of Knives attempts to display the colours of the products shown on this internet site as accurately as possible, we cannot guarantee that the colour you see matches the product colour, as the display of colour depends, in part, upon the type of computer monitor and monitor settings used by you.

House of Knives reserves the right to correct any error, inaccuracy, or omission, or to change or update the content without prior notice to you.

In addition to any other rights or remedies available to House of Knives and without any liability whatsoever, House of Knives at its sole discretion, at any time and without notice, may terminate or restrict your access to any component of

Intellectual Property and Site Usage

All content, including without limitation all text, design, graphics, drawings, photographs, code, and software, and all organization and presentation of such content, which forms part of this website, are subject to intellectual property rights, including copyright and trade-marks, trade names, words, slogans, and logos held by or licensed to House of Knives or any of its affiliates. All such rights are expressly reserved. Use of certain other trade-marks, trade names, logos, and images are the property of their respective owners and their use, unless expressly authorized, shall constitute a violation of the rights of the respective owner of the property.

The website may not, in whole or in part, be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of House of Knives, except that you may download, display, and print the materials presented on for your personal, non-commercial use only. Unauthorized use of and/or the materials contained on may violate applicable copyright, trade-mark, or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other website or in any environment of networked computers is prohibited.

Third Party Links

This internet site contains third party links which have been provided for your convenience. These website links are strictly independent and House of Knives expressly disclaims any liability for such sites or their content and makes no representation or warranty as to any products, services, or terms and conditions offered by such third-party sites. A complete review of the terms and conditions of such other sites is highly recommended.

Shipping to the United States

  • Free Shipping over $100 Offer is not available for US orders.

  • Free In-Store Pickup not available for US customers.

  • Customs fees are not applied to orders going to the USA if under $800.00 USD (tax and shipping included). If an order is over $800.00 USD, any customs or applicable fees will be the sole responsibility of the customer.

  • Estimated delivery standards are 4-10 business days between major centres in the US and Canada. On-time delivery is not guaranteed. Customs delays may occur.

  • All orders going to the USA are final sale. No exceptions, due to border restrictions.

Product Descriptions

Product descriptions posted on our product pages are the representations provided by our suppliers and manufacturers. Please note that actual products may differ slightly from the pictures. House of Knives is not responsible for typographical, pricing, product information, advertising, or shipping errors. Advertised prices and available quantities are subject to change without notice.


House of Knives reserves the right to alter retail prices at any time without prior notice. Items in your shopping cart will reflect the most recent price displayed on this website. Please note that all prices reflect the cost of the item before taxes. Taxes are not included. Despite House of Knives' best efforts to display accurate prices, there may occasionally be inaccurate prices displayed on

House of Knives reserves the right to cancel an order or to issue a Returned Merchandise Authorization (RMA) for merchandise that is advertised in error, is unexpectedly out of stock, does not conform to specifications, or was shipped in error. AltE will also cancel an order if it is deemed to be made in bad faith or for which we are unable to verify billing and shipping information with the credit card's issuing bank.

Product Availability

Please note some products may not be available at all stores and may require special order at the store location of your choice. Also, some products may not be available in certain regions and may not be available in both official languages. Please contact the store nearest you for more information.

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